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"OK - how do I know you've received the bank payment and you're activating this order?"
"Do you give me the tracking number within 2-3 days?"
"How long do you take to ship items to me?"
Do I Need To Pay for Taxes?


"OK - how do I know you've received the bank payment and you're activating this order?"
We will contact you to confirm we have received the order. Should there be an unforseen delay, for example a stock shortage, we will contact you to discuss changing an item or to let you know about the situation.

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"Do you give me the tracking number within 2-3 days?"
If you see products listed on our website, that means they are available to order right now. Some specialist products may take longer to deliver than others, e.g. because they require special packing and technical staff to complete the QA review. And sometimes we might run short on stock of popular items and have to wait a couple of days for stock delivery from the factories. If you need items urgently and you're not sure if we can deliver fast enough for you, you can always check with us in advance to confirm how long we expect to turn around an order for a particular product you need.

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"How long do you take to ship items to me?"
There is no single answer to this question: delivery times (like shipping costs) depend entirely on the items you ordered, the size of the order, and the destination. The majority of orders arrive with our customers within 10 days of placing an order online. Depending on what you order, your goods could arrive with you in a shorter timeframe than that.

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Do I Need To Pay for Taxes?
Please note that all import taxes / duties are the buyer responsibility

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Last Updated: 18 Jun 2009 22:17:51 PDT home  |  about  |  terms  |  contact
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